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Faqs - Homes Base

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Faq's

Frequently Asked Questions

What types of properties do you manage?

We specialize in luxury residences, including villas, estates, and high-end apartments — primarily serving clients who value discretion, detail, and premium service.

Do you offer services when the homeowner is away?

Yes. Most of our clients rely on us while they’re abroad. We ensure your property is inspected, maintained, and secure — exactly as you left it, or better.

How often are property inspections conducted?

Our standard includes weekly inspections, but frequency can be adjusted based on your preferences or seasonal needs.

What happens in case of an emergency at my property?

We are available 24/7 for emergency response. Our team will immediately assess and handle any urgent issue, and you’ll receive timely updates with photos and actions taken.

Can I customize the services to fit my lifestyle?

Absolutely. Every service package is tailored to your specific requirements — from preferred vendors to seasonal care and special requests.

Are your staff and vendors trustworthy?

Yes. We work only with vetted professionals and contractors who adhere to our strict confidentiality and service standards.

Do you manage renovations and large-scale maintenance?

Yes, we provide full oversight of renovation projects, including contractor coordination, quality checks, and timeline management.

How do you communicate updates or issues?

We send regular, clear reports — often with bullet points and supporting photos — so you’re always informed without being overwhelmed.

Testimonials

Trusted By Over 300 Worldwide Customers Since 2015

Homes Base has completely changed the way we manage our villa in Dubai. Their attention to detail is unmatched, we feel at ease even when we’re overseas

Mrs. L. Hamadi Property Owner, Palm Jumeirah

I’ve never seen a service team so professional and discreet. Every request is handled efficiently, and I always return to a home that looks even better than I left it

James B. CEO & Frequent Traveler

We rely on Homes Base to manage both vendors and household staff. They’ve brought structure, reliability, and peace of mind to our daily operations

Alina James state Manager for Private Family Office

Their specialty services are a game changer. From floral arrangements to holiday décor, everything feels curated and luxurious — without any of the hassle.

Kevin Andrew Interior Designer & Long-Term Client
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Contact Info:

Call us at:

+971 4 575 9331

Our Location:

Office number 1244, Tamania Arts Tower, Business Bay Dubai

Email us at:

info@homesbase.ae

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